DEVELOPING, IMPLEMENTING AND SUPPORTING #1 ENTERPRISE STRATEGIES AND PRODUCTS
Calls, emails, Telegram, WhatsApp, Facebook, Viber, WeChat with your core CRM as a master
processing engine and online Customer interaction using all channels and based on real shopper behavior
Customer journey via all interaction channels
BI central to all of business processes that ingest information, including dashboards, ad hoc queries, intelligent interaction capabilities, enterprise and production reporting, financial reporting, OLAP analysis, data mining
WE OFFERING A FULL PROJECT LIFECICLE SUPPORT:
starting the strategy to the implementation and then to users support by the WE largest Enterprise Solutions Service Centre
analyzing business-processes and existing IT architecture
Consulting
Design
translating business requirements into the technical and functional requirements
UI/UX
creating and testing interactive UI prototypes
Development
customized solutions or adapting vendor out-of-box solutions to customer requirements
Testing
performing all required testing, implementing CI/CD/DevOps methodologies and tools to rapidly enable production roll-out of software
Integration
embedding new solutions into corporate infrastructure and integration with other solutions
Support
solution support after project implementation, incident resolution and patches deployments
Design
translating business requirements into the technical and functional requirements
UI/UX
creating and testing interactive UI prototypes
Development
customized solutions or adapting vendor out-of-box solutions to customer requirements
Testing
performing all required testing, implementing CI/CD/DevOps methodologies and tools to rapidly enable production roll-out of software
Integration
embedding new solutions into corporate infrastructure and integration with other solutions
Support
solution support after project implementation, incident resolution and patches deployments
analyzing business-processes and existing IT architecture
Consulting
OUR PEOPLE IS OUR MAJOR VALUE
Omnichannel experts
20+
Genesys Cloud / PureConnect / Engage, Cisco UCCE, Verint WFO, QM and Speech Analytics, Google Dialogflow, Omilia and other
Oracle BI, Oracle Database, Oracle Real Application Clusters, Oracle Exadata, Oracle Data Warehousing, Oracle Database Performance Tuning, Oracle Enterprise Linux
20+
Oracle solutions professional
Qlik Sense, Qlik View, Tableau, Prognoz, IBM SPSS, IBM Cognos, Microsoft Power BI, Informatica Power Center, Apache Spark, Apache NiFi, Kafka, Hadoop, Hive, DataFrames, GraphFrames, HDFS
Data engineer & analysis expert
20+
WHY WORK WITH US?
150+
business-applications implementation team: consultants, developers, UX-designers and project managers
15+
years in CRM / CX, Data Engineering & Analysis
90%
of our Customers came back to us with a new challenge
Expand your existing CRM (Siebel, Salesforce, Dynamics 365, SAP) to become a core for all the types of Customer interactions: voice, chats, messengers, social media and bots
Integrate your on-premise CRM with powerful marketing cloud tools – amplify it with Google or Facebook ads integration, SMS and in-app or WhatsApp push notifications
Since launching our software business, we have implemented 100+ major projects in finance, telecoms, oil and gas, insurance and retail. Jet Infosystems employs 2000+ people and demonstrates sequential revenue growth ($500M annual revenue in 2020).
We guarantee exceptional quality, but we do not charge crazy prices. By hiring English-speaking employees in Russia and developing them according to our company's long-standing best practices, we ensure quality and manageability at a fair price.
We evaluate the initial project cost with the highest accuracy, and normally deliver high quality implementation within the budget and deadlines set out in our initial assessment.
If we are guilty — we will admit it immediately. If a deadline is at risk — we will inform you in good time. We respond to messages quickly and are always available.
We never abandon our customer after the project is completed. We are always ready to provide post-project advisory and support services.
OUR PARTNERS
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ONLINE CONSULTATION
Even a quick chat is important for us to understand your goals better and to propose the best possible pathway to the right solution.